Computer supplies and services

If you are from UAS or the Libraries please contact Maria Castro for further information. 

Preferred suppliers have agreed terms with the University and should be used where possible.

  Denotes the preferred supplier's catalogue is available on Oracle Financials

  Denotes the preferred supplier incorporates sustainable elements into their business model

The University preferred suppliers are also searchable via an alphabetical list.  

  XMA Ltd

Website: www.xma.co.uk

Sales Contact:
Contact: Albert Seminerio; Sam Holcombe
Email: Oxford@xma.co.uk
Tel: 0115 846 4000 (Option 1)

Agreement Summary:
Discount Summary: catalogue available via punchout in Oracle Financials Marketplace
Delivery Charges: no delivery charges

Warranty & Repair:
Contact: hardwaresupport@xma.co.uk
Tel: 01158 464 000
Team Leader: Sarah Quick
Email: sarah.quick@xma.co.uk

 Insight Direct (UK) Ltd

Website: www.uk.insight.com

Sales Contact:
Contact: Colm O'Toole (Account Manager)
Tel: 0161 7728763
Email: Colm.Otoole@insight.com

Customer Services:
Tel: 0344 846 3333
Email: he.sales@insight.com

Agreement Summary:
Discount Summary: catalogue available via Punchout in Oracle Financials Marketplace
Delivery Charges: no delivery charges

 XMA Ltd

Website: www.xma.co.uk

Sales Contact:
Contact: Albert Seminerio; Sam Holcombe
Email: Oxford@xma.co.uk
Tel: 0115 846 4000 (Option 1)

Agreement Summary:
Discount Summary: catalogue available via punchout in Oracle Financials Marketplace
Delivery Charges: no delivery charges

Warranty & Repair:
Contact: hardwaresupport@xma.co.uk
Tel: 01158 464 000
Team Leader: Sarah Quick
Email: sarah.quick@xma.co.uk

 

  Dell Corporation Ltd

Website: www.dell.co.uk

Sales Contact:
Contact: Alan Blair (Internal Account Manager)
Tel: 01344 373 360
Email: alan.blair@dell.com

Contact: Tom O'Kill (Account Director)
Mobile: 07753 425 288
Email: tom.okill@dell.com

Full contact details for the Dell account team

Agreement Summary:
Catalogue available via Punchout in Oracle Financials Marketplace
Delivery Charges: no delivery charges

  • Fixed Pricing for Oxford Configurations
  • Fixed discounts for non-standard configurations and accessories
  • Agreed new product/technology transition process

The University's policy for computer disposal can be found on the ICT website. For more information concerning contracted suppliers of computer disposal, please visit the Purchasing Computer disposal page.

  Dell Corporation Ltd

Website: www.dell.co.uk

Sales Contact:
Contact: Alan Blair (Internal Account Manager)
Tel: 01344 373 360
Email: alan.blair@dell.com

Contact: Tom O'Kill (Account Director)
Mobile: 07753 425 288
Email: tom.okill@dell.com

Full contact details for the Dell account team and supporting information for Servers & Storage equipment is available.

Agreement Summary:
Terms and Conditions: University adoption of SSSNA terms with negotiated commercials.
Delivery Charges: no delivery charges

DTP Group

Website: https://dtpgroup.co.uk/

Sales Contact:
Contact: Sam Barry (Account Manager)
Telephone:  0113 2760210
Mobile:  07881 107468
Email: sambarry@dtpgroup.co.uk

Agreement Summary:
Terms and Conditions: University adoption of SSSNA terms with negotiated commercials for Hewlett Packard Enterprise equipment. 90 day validity for all quotations.

Service Rates: £650 per day
Delivery Charges: no delivery charges

Lenovo Global Technology UK Ltd

Website: www.lenovo.com/GB/en

Sales Contact:
Contact: Dominique Raimbaux (Account Manager)
Mobile:  07392 108926
Email: draimbaux@lenovo.com

Contact: Katie Creighton (Sales Executive)
Mobile: 07769 982975
Email: kcreighton@lenovo.com

Agreement Summary:
Customer Portal: the ‘Lenovo Bid Platform’ allows users to quickly generate quotes online.  Please contact sssna@lenovo.com to be registered as a user. This user guide provides full details on the portal and how to use it.
Terms and Conditions: University adoption of SSSNA terms with negotiated commercials.
Discounts: 11% margin cap on all servers and storage purchases. 1% discount on 7 or more of the same item. 3 year warranty included in price.
Service Rates: £650 per day for remote services. £850 per day for on-site services
Delivery Charges: no delivery charges

OCF Limited

Website: www.ocf.co.uk

Sales Contact:
Contact: Richard Corrigan (Account Manager)
Mobile: 07904 710564
Email: rcorrigan@ocf.co.uk

Customer Services:
Tel:  0114 2572200
Email: info@ocf.co.uk

Agreement Summary:
Discount Summary: cost plus 3-5% on IBM, Supermicro and Fujitsu equipment & maintenance
Delivery Charges: no delivery charges

Microsoft Teams Live Events

Microsoft Teams Live Events is a free to use product that comes as part of the University’s Microsoft Teams package. Guidance on how and when to use Teams Live Events can be found on the IT Services web pages.

Zoom Communications Inc

Website: www.explore.zoom.us/

Sales Contact:
Contact: Dan Verinder (Account Executive)
Tel: 01450 558808
Email: Dan.verinder@zoom.us

Agreement Summary:
Discount Summary: negotiated pricing discounts on Zoom Events packages

Use of Zoom for Video Conferencing:
Please be aware Zoom is a preferred supplier for Events only. If departments wish to use Zoom for video conferencing, please use the information provided in this guide to ensure orders are covered by the University’s Zoom agreement. Further information on using Zoom for video conferencing safely can be found on the Information Security web pages.

Using Zoom Events:
Helpful guidelines for using Zoom safely and securely can be found on the Information Security web pages.

IMPORTANT - Acceptable use Guidelines:
Hosts should make themselves aware of Zoom’s acceptable use guidelines and remind attendees of their obligations to adhere to those guidelines.

It is recommended that HP branded toners are purchased from XMA as discounts of up to 28% are available.

XMA and Ricoh UK toner recycling services are available to ensure departments can responsibly dispose of their waste toners and contribute to reducing landfill. More information can be found in this one page document.

  XMA Ltd

Website: www.xma.co.uk

Sales Contact:
Contact: Albert Seminerio; Sam Holcombe
Email: Oxford@xma.co.uk

Agreement Summary:
Discount Summary: catalogue available via punchout in Oracle Financials Marketplace
Delivery Charges: no delivery charges

 

Boxxe Limited

Website: www.boxxe.com/

Sales Contact:
Contact: James Fletcher (Account Manager)
Mobile:  07824 355692
Email: james.fletcher@boxxe.com

Contact: Kerry Regan (Account Manager)
Mobile:  079777 657739
Email: kerry.regan@boxxe.com

Customer Services:
Email: oxford@boxxe.com

Agreement Summary:
Discount Summary: cost plus 3% on all Cisco products. Cisco discount levels applied exclusively via Boxxe
Delivery Charges: no delivery charges

CAE Cisco Price List (xls)  

Qolcom Limited

Website: www.qolcom.co.uk/

Sales Contact:
Contact: Neil Wheeler (Account Manager)
Tel:  01635 298021
Mobile:  07824 991317
Email: nwheeler@qolcom.co.uk

Agreement Summary:
Discount Summary: cost plus 3% on all Aruba Network products. Aruba Networks discount levels applied for new business exclusively via Qolcom
Delivery Charges: no delivery charges

Qolcom Aruba Price List (xls)  

Telent Technology Services Ltd

Website: https://telent.com/

Sales Contact:
Contact: Ashley Gregory (Account Director)
Tel: 01257 224162
Mobile: 07976 869200
Email: ashley.gregory@telent.com

Agreement Summary:
Discount Summary: Discount on a selected range of Juniper Mist products (applied exclusively via Telent) and negotiated service day rates.
Delivery Charges: no delivery charges

Note: Microsoft first policy

During 2024, the University started a new strategic partnership with Microsoft. At its meeting on 23 October 2024, the Information and Digital Committee (IDC) agreed that the IDC and all five digital portfolios will adopt a ‘Microsoft first’ policy for all new central initiatives, with immediate effect. This means that for all future central programmes and projects, the University of Oxford will now consider first the solution offered by Microsoft. Refer to the policy for further details. 

 

Access UK (TeamSeer)

Website: www.theaccessgroup.com/

Customer Services:
Email: CustServ@theaccessgroup.com

Access (Teamseer) are now classified as a contracted supplier.  When engaging with Access for TeamSeer Absence Management Software please utilise the TeamSeer Call Off Contract to ensure you receive the discounted rate for Oxford University departments.

  Bytes Software Services Ltd

Website: www.bytes.co.uk

Contact for all Enquiries & Quotes:
oxforduni@bytes.co.uk

Escalation Contact:
Contact: Ollie Driscol (Account Manager)
Email: Ollie.Driscoll@bytes.co.uk

Agreement Summary:
Discount Summary: agreed margins (cost +%) on Microsoft & Adobe licences
Delivery Charges: no delivery charges

E-Sign UK Ltd

Website: www.e-sign.co.uk

Account Contact:
Contact: Luke Garrett
Tel:  0330 0573001 ext. 1004
Email: luke@e-sign.co.uk

Contact: Joseph Brownless
Tel: 0330 057 3001
Email: joseph.brownless@esign.co.uk

Customer Services:
Email: info@e-sign.co.uk

Scope of Preferred Supplier Status:
E-Sign are the preferred supplier of an electronic signature platform, storing data in the UK under ISO27001 conditions, and offering features such as securely sending encrypted documents to external signatories, bulk & multiple send options, 2 factor authentication, template creation, payment capture, Microsoft Power Automate processes, etc.

This E-Sign User Guide provides further details.  Please e-mail or call Luke Garrett for details on creating an account.

Free Document Signing:
Users not requiring a full suite of electronic signature features can use ‘Adobe Fill & Sign’ which is free of charge and available as part of the University’s standard Adobe package.  Simply select the sign option from the right-hand tool bar to electronically sign a PDF.

Kinetic Solutions Ltd

Website: www.kineticsoftware.com/

Sales Contact:
Contact: Bethany Roberts (Customer Experience Manager)
Tel:  01584 871800
Email: bethany.roberts@kineticsoftware.com

Support Desk:
Tel:  01908 067020

Agreement Summary:
5% discount on core software modules KxStudent, KxConferencing, KXResidential, and KXCatering.
15% discount on combined purchase of KxB&B and BedBooker.
No annual fee for KxMobile, Financial Interfaces, Student Interface, and KxArchiver when purchasing core modules (service charges still apply).

OpenClinica LLC

Website: www.openclinica.com

Sales Contact:
Contact: Rob Rittberg (Senior Director, Sales)
Tel: +1 508 331 9014
Email: rob.rittberg@openclinica.com

Contact: Samantha Spell (Customer Success Manager)
Email: sspell@openclinica.com

Agreement Summary:
Discount Summary: Agreed and capped University pricing. Service Level Agreement in place.

Upland Software UK Ltd (Adestra)

Website: https://uplandsoftware.com/adestra/

Sales Contact:
Contact: Luciano Arenare (Customer Success Manager)
Tel: 07757 56345
Email: larenare@uplandsoftware.com

Customer Services Contact:
Tel: 01865 242411
Email: adestra_support@uplandsoftware.com

Agreement Summary:
Automated email messaging platform with analytical reporting functionality. Details on pricing, creating an account, and helpful FAQs are contained in this guidance document. A copy of this form will be required to capture the necessary information required to create an account and should be sent to the Customer Success Manager.

Any Social Sciences departments should check with communications@socsci.ox.ac.uk to see if they can join the existing Social Science Divisional account as a sub-team.

Please Note: It is advised departments do not use the platform for sharing confidential information and Data Protection elements are properly considered.

Supporting Documents and Files:

 

Global Initiative Ltd

Website: www.global-initiative.com/

Sales Contact:
Contact: Gareth Nixon (Sales Director)
Tel: 01865 203100
Email:  gareth@global-initiative.com

Scope of Service: Global Initiative delivers comprehensive digital solutions spanning from initial blueprint design through full development lifecycle. Their expertise includes user-centred design, software and application development across multiple platforms, and advanced technical implementations including API integrations and machine learning. They combine creative excellence in branding and UI/UX with robust technical capabilities to deliver complete digital transformation services. Particular areas of expertise:

  • Blueprint design and project definition
  • Digital project management
  • Developer operations, automation, and systems administration
  • User experience design and consultancy, including human-centred design
  • Graphical User Interface (”GUI”) design
  • Branding - Identity (”logo”) design and branding collateral design
  • Software Development
  • Web application development
  • Mobile application development - iOS, Android, Windows
  • API design, development and integrations
  • Database design and architecture
  • Machine learning implementations
  • Game development

Agreement Summary:

  • £760/day (excl VAT)
  • For project values exceeding £50,000 - £680/day (excl VAT)

Global Initiative Ltd

Website: www.global-initiative.com/

Sales Contact:
Contact: Gareth Nixon (Sales Director)
Tel: 01865 203100
Email: gareth@global-initiative.com

Agreement Summary:

  • £760/day (excl VAT)
  • For project values exceeding £50,000 - £680/day (excl VAT)