SplashBI information page

I cannot access SplashBI

1. Please check your password. You should be able to use your Oracle password to access SplashBI
2. You may already have SplashBI open in another tab or window
3. Your SplashBI access may have timed-out. Simply refresh the page and log back in using your Oracle password
4. If you get a “You do not have the rights to this responsibility” or still can't get in after trying, this please contact the Service Desk

I cannot download the Excel add-in - "The system administrator has set policies to prevent installation"

1. Your department's IT policy may stop you from installing certain applications. Please contact your local IT helpdesk for assistance in the first instance

How do I uninstall the SplashBI add-in

1. Please refer to the document Uninstalling the SplashBI add-in for full details of how to remove the SplashBI addin from your machine

I get zero rows when I receive my report

1. Ensure that you have the correct value selected from the list of values in the given parameter
2. Ensure that you use the [TAB] key on your keyboard when moving from one field to the next
3. Before clicking 'Submit', wait for all relevant fields to populate with the correct values
4. Run the report under a different responsibility, for example, an 'Enquiry' responsibility

I cannot run my existing GL Connect reports

1. You need to convert your old GL Connect reports to the new SplashGL reports. Please watch the How To video on this subject
2. Ensure that you are running the latest version of the SplashGL add-in
3. Ensure that you have taking the SplashGL training, relevant to your access

I don't appear to have a link to download the SplashXL add-in but have completed the training

1. Contact the Financials Service Desk, who will then ensure that access is granted

How do I cancel a report

If you wish to cancel your report for any reason, please take the following steps:

1. Find the report on your list
2. Click on the Terminate option and confirm deletion if asked
3. The icon should change from Grey to Red  
4. You can then resubmit the report.

If you are having trouble running the reports, please check the following before contacting the Service Desk:

• Check the parameters are correct and rational for the given report. For example, when inputting the search parameters for the Project Status and Activity Report make sure that you are not looking for a departmental project having asked for research projects
• Ensure that you use the [TAB] key on your keyboard when moving from one field to the next
• Ensure all date fields are filled in and that where a date range is needed, that it is correct 
• Ensure that you are running the report using the correct responsibility
• Refer to the How To video below 
• Refer to the training in CoSY

About SplashGL specific functionality

Workbooks – these are the replacements for FSG reports, and are known as Templated Financial Reports (TFRs). Instructions are included with each report on how to complete the parameters.  Do save a local copy if preferred – any updates to these workbooks will be communicated in the usual way.  They can also be downloaded from the online Reports Library if you experience any issues.

Bursting – this enables the creation of a tab for each cost centre (it works similarly to content sets for these replacements to FSG).  Run and save a copy of the report for the parent cost centre (or other parent segment, as appropriate) and then use the Bursting option to produce a tab for each cost centre.  Please review the training materials before using for the first time.

Distribution – this works similarly to Bursting but can be set up to distribute some or all of the generated tabs out by email. Again, run and save a copy of the report for the parent cost centre (or other parent segment, as appropriate) and then use this option to burst and distribute. Please review the training materials before using for the first time. We recommend at this point in time that you only distribute reports at cost centre level.

Reports – these can be used as a simpler option for the FSG replacements but neither Bursting nor Distribution is available for this option.

Please note: For TFRs, data is not updated immediately when posting journals. The balances will be updated each morning and at 12:30.

Training

Before you can be granted access to SplashGL, you will need to request access via the SplashBI, XL Connect, Month-End Dashboard, User Access Dashboard and Budget and Forecasting Tool Access Request form and carry out the necessary training courses: SplashGL or 'SplashGL Read Only'.