Agilent Technologies LDA UK Ltd
Website:
Genomics products: www.genomics.agilent.com/en/home.jsp
Other products: www.agilent.com/home
Sales Contacts:
Contact: Dominic Wong (Chemistries & Supplies Account Manager)
Mobile: 07392 288 567
Email: dominic.wong@agilent.com
Contact: Qiellor Haxhiraj (Genomics & Pathology - Instruments, Reagents and Consumables)
Mobile: 07721 336 659
Email: Qiellor.haxhiraj@agilent.com
Customer Services:
Tel: 0345 712 5292 option 1 option 3
Email: genomics_tech_europe@agilent.com
Agreement Summary:
Discount Summary:minimum discount of 10% up to 32% discount off list price on the R12 catalogue. Discounts for goods off R12 by category are summarised here.
Capital Equipment: may be subject to a surcharge of 3% of the price at a max of £2,225.
Delivery Charges: no delivery charges
Delivery: Next business day for orders placed before 1pm, non-catalogue items 3 business days. Equipment delivery day will be specified in the Suppliers quote, or within 25 days.
Equipment warranty: 90 days consumables, 12 months minimum equipment
Requests for quotation and order queries: within 2 business days
Goods Return: incorrectly by the supplier, defective or rejected shall be collected within 72 hours, and credit not issued within 72 hours
Substitution: nothing to be substituted without written confirmation
Service Specifications: further information on service options are available from the University Purchasing Department
Appleton Woods Ltd
Website: www.appletonwoods.co.uk
Sales Contact:
Contact: Sam Garvey (UK Account Manager)
Tel: 07881 952291
Email: sam.garvey@appletonwoods.co.uk
Customer Services:
Tel: 0121 458 7740
Email: info@appletonwoods.co.uk
Interim e-Procurement and Catalogue Manager:
Contact: Sian Davies
Email: sian.davies@appletonwoods.co.uk
Managing Director:
Contact: Chris Brown
Tel: 0121 458 7740,
Email: chris@appletonwoods.co.uk
Agreement Summary:
Delivery Charges: no delivery charges
Sustainability Services:
Takeback: Collection and recycling service for pipette tip boxes and inserts.
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Bio-Techne Ltd (R&D Systems)
Website: www.rndsystems.com/
Sales Contact:
Contact: Jack Goodman
Mobile: 01235 529449
Email: Jack.Goodman@Bio-Techne.com
- Jack Goodman is now available on site in Oxford every Tuesday to provide support to end users. Please contact Jack directly to arrange an in person meeting.
Customer Services:
Tel: 01235 529449
Email: info@biotechne.com
Also contactable via website live chat.
Agreement Summary:
Discount Summary:
- Antibodies: 18%
- Cell Culture Reagents: 18%
- Luminex Assays: 18%
- ELISA kits: 15%
- Recombinant Proteins: 18%
- Novus Products: 18%
- Tocris Products: 18%
Delivery Charges: no delivery charges
Sustainability Services:
Packaging: Replacement of polystyrene boxes with new recyclable cardboard packaging, ambient shipping in a recyclable cardboard box with bio-degradable air pillow.
Cell Signaling Technology Europe BV
Website: www.cellsignal.com
Sales Contact:
Contact: Mike Towey (Key Account Manager)
Mobile: 0740 886 1246
Email: michael.towey@cellsignal.com
Agreement Summary:
Discount Summary: 21% off published list price
Delivery Charges: no delivery charges
Delivery Leadtime:
- Next business day delivery for hosted catalogue items.
- Within three business days for non-catalogue items.
- Daily cut-off time for order processing is 3pm.
Returns: Goods for return or delivered in error will be collected within 72 hours of request to collect and a corresponding credit note issued within 72 hours of collection.
Substitutions: Goods will not be substituted without prior and written confirmation.
Fisher Scientific UK Ltd
Website: www.fisher.co.uk
Sales Contact:
Contact: Ashely St John Hart (Account Manager)
Mobile: 07917 505 875
Email: ashley.st.john-hart@thermofisher.com
Customer Services:
Tel: 01509 555 500
Email (General Enquiries): fisheruk.customerservice@thermofisher.com
Email (Order Processing): fisheruk.orders@thermofisher.com
Agreement Summary
Discount Summary: 7.5-45% off published list price
Delivery Charges: no delivery charges
Fisher Scientific have over 33,000 products available for same-day dispatch when ordered before 2pm. These can be viewed using the ‘EDGE’ filter within “Special Programs” on FisherSci.co.uk
Sustainability Services:
Takeback: Collection and recycling service for various products with Fisher Chemical label
Packaging: Replacement of polystyrene loose fill with GreenFill biodegradable material
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Gilson Scientific Ltd
Website: www.gilsonuk.com
Sales Contact:
Contact: Jessica Limanaj (Account Manager)
Tel: 0845 5196 872 (head office)
Email: jlimanaj@gilson.com
Contact: David Rooks (UK Sales Director)
Mobile: 07946 079924
Tel: 0845 5196 872
Email: drooks@gilson.com
Customer Services:
Tel: 0845 5196 872
Email: customersupport-uk@gilson.com
Agreement Summary:
Discount Summary: 10%-50% off Gilson pipettes, tips and associated products
Delivery Charges: no delivery charges
Sustainability Services:
Takeback: Collection and recycling of tip boxes through Labwaste
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Greiner Bio-One Ltd
Website: www.gbo.com
Sales Contact:
Contact: Firaas Akbar (Account Manager)
Mobile: 07980 667015
Tel: 01453 825255
Email: Firaas.Akbar@gbo.com
Customer Services:
Tel: 01453 825255
Email: sales.uk@gbo.com
Agreement Summary:
Discount Summary: 25-55% discount off list price list
Delivery charges: no delivery charges for standard delivery.
Delivery Leadtime:
- Next business day delivery for hosted catalogue items.
- Within three business days for non-catalogue items.
- Daily cut-off time for order processing is 12pm.
Returns: Goods for return or delivered in error will be collected within 72 hours of request to collect and a corresponding credit note issued within 72 hours of collection.
Substitutions: Goods will not be substituted without prior and written confirmation.
Sustainability Services:
The Greiner group has been awarded Platinum status by the sustainability platform, Ecovadis.
Takeback: Collection and recycling of pipette racks and wafers for re-processing at local recycling site
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Labmode Ltd
Website: www.labmode.co.uk
Sales Contact:
Contact: David Woodley (Director)
Mobile: 07825 711987
Tel: 0203 409 3489
Email: david.woodley@labmode.co.uk
Customer Services:
Tel: 0203 409 3489
Email: office@labmode.co.uk
Agreement Summary:
Discount Summary: 10%-35% discount off price list
Delivery Charges: delivery charges on certain goods – please check before order
Life Technologies Ltd (now part of Thermofisher Scientific)
Website: www.lifetechnologies.com/uk/en/home
Sales Contact:
Contact: Lauri Saastamoinen (Key Account Manager)
Mobile: 07909 350 446
Email: lauri.saastamoinen@thermofisher.com
Contact: Dan Brown (Service Sales)
Mobile: 07554334649
Tel: 01418 146016
Email: Daniel.Brown@thermofisher.com
Contact: Olivia Evans (qPCR instruments)
Mobile: 07425619780
Email: olivia.evans@thermofisher.com
Customer Services:
Tel: 0800269210/0800838380
Email: ukorders@lifetech.com
Agreement Summary:
Delivery Charges: no delivery charges (not including dry ice)
Merck Life Science UK Ltd
Website: www.sigmaaldrich.com
Sales Contact:
Contact: Marzieh Zamani (Account Manager)
Mobile: 07770 604 410
Email: marzieh.zamani@merckgroup.com
Contact: Liam Traynor (Key Account Manager)
Mobile: 07824 160 051
Email: liam.traynor@merckgroup.com
Customer Services:
Tel: 0800 71 71 81
Email: UKCustomerrelations@merckgroup.com
Agreement Summary:
Delivery Charges: Standard delivery is free including wet and dry ice
Mettler-Toledo Ltd
Website: www.mt.com/gb/en/home
Sales Contact:
Contact: Sara Burns (Sales Manager)
Mobile: 07716 085388
Email: sara.burns@mt.com
Customer Services:
Tel: 0116 234 0484
Email: orders.mtuk@mt.com
Order Tracking: mt.com/track-your-order
Agreement Summary:
Discount Summary: up to 65% off published list price
Delivery Charges: no delivery charges
Sustainability Services:
Takeback: Collection and recycling of all Mettler-Toledo tip packaging
Takeback: Pipette recycling via Trade-Up, collection and recycling of Mettler-Toledo packaging
Packaging: Recyclable tip packaging for Rainin pipette tips
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Miltenyi Biotec Ltd
Website: www.miltenyibiotec.com
Sales Contact:
Contact: Valentina Capizzuto (Account Manager)
Email: valentinac@miltenyi.com
Customer Services:
Tel: 01483 799800
Email: macsuk@miltenyi.com
Agreement Summary:
Discount Summary: between 7.5% and 12.5% off most products - see full listing
Delivery Charges: no delivery charges.
Delivery Leadtime:
- 4 business days for hosted catalogue items, non-catalogue items within twenty-five business days.
- Equipment: delivery date will be specified in the Supplier’s quote or delivery will be within twenty-five business days.
- Daily cut-off time for order processing is 11am.
Quote requests and order queries weill be responded to within 2 working days.
Returns: Goods for return or delivered in error will be collected within 72 hours of request to collect and a corresponding credit note issued within 72 hours of collection.
Substitutions: Goods will not be substituted without prior and written confirmation.
Sustainability Services:
Products: Minimise harmful emissions and avoid them wherever possible.
Packaging: Removed paper inserts from all packaging and made these available online instead.
Miltenyi have replaced insulated expanded polystyrene (EPS) boxes with straw insulation packaging for the transportation of our research reagents within Europe from Bergisch Gladbach. Straw is a natural insulator, shock absorber, and moisture regulator. It performs equally or better than EPS as a packaging material, meaning that the new straw-based materials, more sustainable packaging tape, and chemical-free cardboard boxes are more environmentally friendly. https://www.miltenyibiotec.com/UN-en/about-us/sustainability-at-miltenyi-biotec/environment/ecopackaging.html
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Sarstedt Ltd
Website: www.sarstedt.com
Sales Contact:
Contact: Krzysztof Strzelecki
Tel: +44 (0) 7970 220 126
Email: krzysztof.strzelecki@sarstedt.com
Customer Services:
Tel: 0116 234 6234
Email (Order Placement): orders.GB@sarstedt.com
Email (General Correspondence): sales.GB@sarstedt.com
Agreement Summary:
Discount Summary: 12.5%-80% discount from published list price.
Delivery Charges:
- No delivery charges (standard delivery, within 2 working days from receipt of order).
- Guaranteed next day delivery available, subject to charges of £25.00 (before 10am delivery) or £18.00 (next day anytime).
Sustainability Services:
Takeback: Collection and recycling of tip racks
Packaging: Reduction of packaging wherever possible.
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Scientific Laboratory Supplies Ltd
Website: www.scientificlabs.co.uk
Sales Contact:
Contact: Khaled Hebbachi (Territory Sales Manager)
Mobile: 07553 059064
Tel: 01159 821111
Email: KHebbachi@scientific-labs.com
Customer Services:
Contact: Caroline Cann (Oxford Key Account Team)
Tel: 07432 384175
Email: ccann@Scientific-Labs.com
Agreement Summary:
Discount Summary: Brand discount listing
Delivery Charges: No delivery charges off catalogue, charges for off catalogue orders will be quoted on an individual basis.
Delivery Leadtime:
- Catalogue items will be delivered within 2 business days.
- Non-catalogue orders will be delivered within 2 business days.
- Equipment will be delivered within 25 days unless delivery time specified in the order confirmation or suppliers’ quotes.
Quote requests and order queries will be responded to within 2 days.
Goods for return or delivered in errors will be collected within 72 hours and then a credit note within 72 hours.
Goods will not be substituted without prior written notice and acceptance.
Sustainability Services:
Takeback: Collection and recycling of Lab Pro and Corning pipette tip boxes for energy recovery
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Standard BioTools UK Ltd
Website: www.standardbio.com
Sales Contact:
Contact: Priya Branavan
Mobile: 07946 752 013
Email: priya.branavan@standardbio.com
Customer Services:
Tel: +33 1 60 92 42 40
Email: eu.customerservice@standardbio.com
Agreement Summary:
Discount Summary:
- Equipment – minimum 7% discount from list price
- Service - minimum 5% discount from list price
- Consumables & extras – minimum 5% discount from list price, 15% off PX/GX Reagents & Consumables
Delivery Charges: may apply
Starlab (UK) Ltd
Website: www.starlab.co.uk/
Sales Contact:
Contact: Jonathan Sharp (Account Manager)
Mobile: 07718 603691
Email: Jonathan.Sharp@starlab.co.uk
Customer Services:
Tel: 01908 283800
Email: customer.service@starlab.co.uk
Agreement Summary:
Discount Summary: 10%-70% discount off published list price
Delivery Charges: no delivery charges
Sustainability Services:
Takeback: Collection and recycling of TipOne racks
Products: Various green products
Packaging: Smart packaging, improving the product to packaging ratios.
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
Takara Bio UK Ltd
Website: www.takarabio.com
Sales Contact:
Contact: Ethan Davies (Territory Manager for Oxford)
Mobile: 07916918390
Email: ethan_davies@takarabio.com
Customer Services:
Email: ordersEU@takarabio.com
For Tech support please email: techEU@takarabio.com
Agreement Summary:
Discount Summary: Minimum discount on all products supplied except for GMP, services, OEM, Capital Equipment and associated reagents.
Delivery Charges: no delivery charges
Delivery Times: Stocked goods on the catalogue will be delivered within 5 working days, non-stocked items 14 days. Non catalogue orders will be delivered within 14 days.
Quote requests and order queries will be responded to within 2 days.
Goods for return or delivered in errors will be collected within 72 hours and then a credit note within 72 hours.
Goods will not be substituted without prior written notice and acceptance.
Thistle Scientific Ltd
Website: www.thistlescientific.co.uk
Sales Contact:
Contact: Jackson Hughes (Account Manager)
Mobile: 07711 199490
Email: Jackson@thistlescientific.co.uk
Customer Services:
Tel: 01698 338844
Email: Irene@thistlescientific.co.uk
Agreement Summary:
Discount Summary: 5%-25% discount from published list price.
Delivery Charges:
- Equipment and plastic ware - delivery free on orders over £250 (ex VAT) for products listed in Oracle Financials.
- For orders under £250 delivery is £9.95 up to 25 kilos in weight.
- Wet chemicals - delivery on liquid chemicals and reagents e.g. acrylamide, will be free of charge on orders over £150 (ex VAT). Any orders under £150 will be charged at £13.50 per order.
Thorlabs Ltd
Website: www.thorlabs.com
Sales Contact:
Contact: Roozbeh Shokri (Academic Sales Manager - Europe)
Mobile: +49 151 535 59210
Tel: +49 8131 5956 40166
Fax: +49 8131 5956 99
Email: rshokri@thorlabs.com
Contact: Sam Gavin-Pitt (Sales Engineer)
Tel: 01353 652398
Email: sgavin-pitt@thorlabs.com
Customer Services:
Tel: 01353 654 440
Email: sales.uk@thorlabs.com
Technical Support:
Tel: 01353 654 635
Email: techsupport.uk@thorlabs.com
Agreement Summary:
Discount Summary: 8% off published price list, except for custom items and products over £40,000). 8% also on calibration services.
Delivery Charges: no delivery charges, except for heavy freight requiring a pallet (>25kg)
Delivery SLA: Catalogue items in stock will be shipped within 2 business days for orders received before 1pm. For non-stocked items, bespoke items and equipment the delivery date will be confirmed on the order confirmation, if no date is specified it will be within 25 business days.
Returns: All goods for return or delivered in Suppliers error will be collected within 72 hours of request with an RMA number (provided by the Supplier) to collect and a corresponding credit note issued within72 hours of collection.
Substitution: Goods ordered shall not be substituted by the Supplier without prior notification to the University’s Call-Off Representative and their written confirmation received that substitution is acceptable.
Warranty: Opto-Mechanical Components – Lifetime warranty. Optical Tables and Breadboards (excluding support systems) – Lifetime warranty. Lasers and Imaging Systems – The lesser of one year and (to the extent applicable) the number of hours specified in the operating manual for such laser. Opto-Electronics, Control Electronics, Optics, Motion Control Product Lines, and Support Systems for Optical Tables and Breadboards – Two year warranty, provided that the light source (bulb, LED and/or laser diode) is warranted for the lesser of one year or (to the extent applicable) the number of hours specified in the operation manual. Products Bearing Stamped Expiration Dates – The date noted by the stamp or marking. Non-Thorlabs Branded Products – The warranty stated by the manufacturer. Electronics with Hermetically Sealed Chambers – Two years for electronics and five years for hermetically sealed chambers
VWR International Ltd
Website: www.vwr.com
Sales Contact:
Contact: Daniel Bouabida (Account Representative)
Mobile: 07408 868823
Email: Daniel.bouabida@avantorsciences.com
Customer Services:
Tel: 08450 708 951
Email: uksales@vwr.com
Summary:
Discount Summary: 10-25% discount from published list price
Delivery Charges: no delivery charges
Sustainability Services:
Takeback: Collection, disposal and recycling services for various chemicals and materials in partnership with Tradebe, Collection and recycling of gloves through Kimberly Clark RightCycle programme.
Many of the University’s preferred suppliers take back their packaging and recyclable waste, offer sustainable products or sustainable packaging. You can find information about these initiatives and contact details for sustainability representatives on the Sustainability services preferred suppliers webpage.
