Ricoh UK Ltd
Website: www.ricoh.co.uk/
Sales Contact:
Contact: Richard Austin (Account Manager for quotes/pricing requests)
Mobile: 07795 290649
Email: richard.austin@ricoh.co.uk
Escalation:
Contact: Christophe Allibone (Strategic Government Account Director)
Mobile: 07866 733107
Email: Christophe.allibone@ricoh.co.uk
Service Manager:
Contact: Kevin Mason (Engineer call-out queries)
Mobile: 07899651816
Email: Kevin.mason@ricoh.co.uk
Service Contacts:
- Placing service calls (service centre): 0330 1230311 www.ricoh.co.uk/eservice
- Ordering toners: 0330 1230311 www.ricoh.co.uk/eservice or ricoh.consumable@ricoh.co.uk
- Returning used cartridges: www.ricoh-return.com
- Automatic toner ordering Helpdesk: 01604 666363, smartmeter@ricoh.co.uk
- Toner replacement: www.support.ricoh.com/toner/replacement
- E-service support: eservice@ricoh.co.uk
- Connectivity & machine networking requests: networking@ricoh.co.uk
- Software Support: 0330 1230311 (Option 3)
- Credit Control: 01604 666474
- Machine moves: resites@ricoh.co.uk (please copy in your account manager)
- Video tutorials: www.youtube.com/
- Print driver downloads: www.my-ricoh.com/Enduser/
Agreement Summary:
Competitive pricing, free training, free on-site relocation, access to on-site toner buffer stock if required.
Documents:
Template University Call-Off order form
Price list