eExpenses training and support

CoSy training courses

Training is available for both claimants and approvers and budget-holders via CoSy, our course booking system.  The training is not mandatory but is recommended.

  • Log into CoSy and click the Course Search tile. Enter Expenses into the Course Title/Keyword field and click the Search button. Work though the screens and return to the Dashboard. Your training will be available from the My E-Learning tile
  • You can return to any section of the training at any time

Claimant course

The claimant course will take approximately 1 hour to complete. You will learn how to:

  • Set your profile
  • Create claims
  • Allocate & itemise claims
  • Upload receipts
  • Use the mobile app

Approver and budget-holder course

The training for approvers will take approximately 45 mins. You will learn how to:

  • Add delegates
  • Deal with departmental and budget-holder approvals
  • Check allocations & itemisations

CoSy SIGN-IN

      How To videos

      Once you start using eExpenses you might find it easier to refer to a short How To Video for tasks that are rarely performed such as allocating the costs to different account code combinations or projects.  Again, there are different versions aimed at both claimants and approvers and budget-holders.  Each video lasts no longer than three minutes.

      These videos can be accessed from the Financials Training web page.

      ACCESS HOW TO VIDEOS

      Quick Reference Guides

      There are also short guides available online of to print off showing the key actions required for using eExpenses:

      SAP Concur support desk

      Once eExpenses is live, if you need further information you should contact the SAP Concur 24/7 support desk. This is your first port of call for queries about using the eExpenses system and should resolve your question. However, if your issue relates to logging in, detail about the University’s Expenses Policy or expenses payment you might be referred elsewhere.

      Contacts details of the support desk will be published when eExpenses goes live.

      Related links